American Citizen Services Unit
For email inquiries, answered within 3 working days: Panama-ACS@state.gov
For automated information: 011-507-317-5030 (In Panama 317-5030)
To speak to an ACS representative please call 011-507-317-5000 (317-5000 in Panama) on the following schedule
Monday-Thursday: 3:00 PM- 4:30 PM
Friday: 10:30 AM – 12:00 PM
For general information and forms: http://panama.usembassy.gov
Fax: 011-507-317-5303 (317-5303 in Panama)
In case of Emergency: In the event of an after-hours emergency involving an American citizen, you can reach a Duty Officer (24 hours a day, 7 days a week) by calling 011-507-317-5000 (317-5000 in Panama).
Please access the SCHEDULE of the days on which the Embassy will be closed. Unscheduled closures sometimes occur, and this information is typically broadcast through the warden system. Please accessINFORMATION about registering with the Department of State to receive warden messages.
U.S. Embassy Panama
American Citizens Services Unit
9100 Panama City Pl
Washington, D.C. 20521-9100
Embajada de los Estados Unidos
Apartado 0816-02561 Zona 5
Panamá, República de Panamá
The U.S. Embassy is located in Building 783 in Clayton, next to the Las Esclavas school. Please access the map of the Embassy.
Note about bringing pets to the Embassy
Please take note that pets are not allowed on Embassy grounds. Exceptions are made for service animals such as seeing-eye dogs. If visitors come to the Embassy with pets, they will be asked by the guards to either leave them in their vehicles to be parked outside the front gate, or left in the care of someone they know.
Firearms, knives, explosives, impact weapons, caustic chemicals, chemical sprays, and fire starting devices are prohibited. Please do not bring mobile phones or any electronic devices, such as Blackberries, iPods or PDAs into the ACS section as they are not allowed within the Embassy, those items maybe secured at the security check point as you enter the Consular access control center. We also strongly advise that you do not bring large bags or packages with you as we do not have sufficient storage facilities for large items.
The U.S. Embassy is pleased to announce a new on-line appointment system to manage passport and notary services provided by the Consular Section. This new system will reduce wait times for service and assist applicants by clarifying all needed documentation before appointments are scheduled.